Training a new hire is one of the more difficult tasks managers face. Whether they are in desperate need to fill the position or they simply have a lot on their own plate, taking the necessary time for training often gets put to the side.
As a result, managers find themselves in a position of high turnover or with an employee who lacks the necessary skills and knowledge to do his or her job. When bringing someone new on board, it’s critical to take time to prepare them for their position. It will also surely save you lots of time and heartache in the long run.
Below are a couple of tips for integrating new employees so they become a valuable part of your company.
Develop an Employee Manual
An employee manual is a must-have for every position and is also a great place to start with a new employee. This manual documents every responsibility that a position entails and lists the necessary procedures, resources, and technical information someone needs to succeed in a position. Basically, this manual should be written so that someone new can come into a job and know exactly what to do and what is expected.
It’s important to keep in mind, though, that every position evolves and acquires new tasks or a better way of doing things. So in order to make the manual successful, it’s important that it is regularly updated.
Have the New Hire Shadow a Tenured Team Member
When bringing someone new onboard, it’s ideal to have them shadow the person they are replacing or someone in a similar position (if this isn’t possible, then have them shadow an employee in the same department). This allows them to get a feel for how a job is done, gain a sense of the work atmosphere and culture, and gain hands-on experience for the position they are about to take over. Encourage them to carry a notebook and write down important observations and details they see. This will help them capture the small, important details that might not be documented in the employee manual.
Introduce the New Hire Around
From Day 1, walk around with the new hire and introduce them to everyone on the team individually. Allow them to get familiar with the office layout, who they will be collaborating with, and how the business is run. This is a must for building a team that is cohesive, successful, and works together.
Make Yourself (or Someone) Available for Questions
Whether it’s you or another person in the department, make sure you delegate the “go-to” person that will be open and available for the new hire to ask questions. It’s important that they know who they can go to when they need information and guidance during their transition.
Often, when a person is new to a position, they feel the pressure to jump right in and know how to be self-sufficient right away. By encouraging them to speak up when they do not know something, it fosters learning, creates open communication, and prevents a lot of mistakes that could arise.
Readers: What other good training tips can you offer up?